Managing, Moving & Melding

Over 100 million cases stream through our courts each year and every one of them must be examined and decided, usually more than once, before it concludes, says Sue Humphreys, industry relations director, equivant. “Fortunately, every stage of a case can be made more efficient through technology; whether that’s to help guide and update parties or by facilitating workflow or simply bringing data together in a way that supports whatever decisions must be made by whoever needs to make them. The challenge is in melding these technologies into a cohesive system that streamlines court processes instead of complicating them, even if unwittingly.”

Further frustrating matters, many existing case management technologies mimic paper-based processes without finding new efficiencies, notes Kendall Smith, business development manager, Thomson Reuters. “An inefficient system results in high costs and poor outcomes and doesn’t deliver on the vision of a paperless or automated court. Without a true electronic system, courts won’t be able to efficiently connect and share information with critical justice partners.  A disconnected court cannot be an effective court. These are huge barriers to the administration of justice; to the operational effectiveness of every court.”

Adam Watson, program manager, Synergy International Systems, Inc. concurs, adding the latest trends in court and community supervision software require providers to look beyond the collection and management of data to see and understand the decisions that courts and criminal justice professionals must make every day. “Most case management systems house data that, if analyzed properly, could provide a wealth of insight into criminal trends, procedural bottlenecks, and staffing needs.”

Relating to the criminal trends aspect, Michael Kleiman, director of marketing, Tyler Technologies Courts & Justice Division says, “Overcrowded jails, less bail, more pretrial release: these trends mean that an increasing number of people need supervision from the justice system. Now, more than ever, justice partners need to share data in real time to successfully monitor this growing population.”
To help, James Newman, vice president of Sales and Marketing, cFive Solutions, Inc. relates that today nearly two-thirds of U.S. adults own a smartphone (U.S. Smartphone Use in 2015, Pew Research Center, April 2015), which makes the mobile device an effective addition to the community supervision arsenal. “Supervision aided by smartphone communications provides offenders and agencies a cost-effective solution to improve compliance, accountability and offender behavior.”

In this “handheld-interactive-device world,” says Michael D. Locascio, chief executive, Integrated Software Specialists, Inc., “We now live in the millennial generation age. As such, there is rapidly growing demand by the general public, partners, and customers of the court for instant access to information, easy and convenient processing, intuitive self-help web-based interactive portals, greater levels of informational and web-based processing services, and intelligently interactive and informative processing—all in an electronic handheld interactive-device world at their disposal, from anywhere and at any time. Without a doubt, this is a calling to move old archaic processes out of government buildings and into cyberspace.”

Software Offerings
Integrating Workflow
JusticeTech enables courts and public safety organizations to store and manage information electronically by integrating workflow and a common electronic case file with an existing case management system. The JusticeTech solution enables information to move efficiently through the process and allows key parties in the justice system to work collaboratively as a single, connected unit. The result is improved efficiency, enhanced transparency, reduced costs and increased public safety. JusticeTech offers solutions for Trial Courts, Appellate Courts, the Prosecutor and Law Enforcement.

Enhance Access for Self-representing Litigants
ImageSoft, Inc., partners with the Center for Computer-Assisted Legal Instruction (CALI), developer of A2J Author, a cloud-based tool that helps self-representing litigants (SRLs) to easily complete and print documents in preparation for filing. ImageSoft and CALI leverage technology to help make the court system easier to navigate and operate for SRLs, court staff, and the public served by attorneys. A2J Author provides Guided Interviews that distill complex legal instructions into an easy to understand format in order to enable SRLs to navigate through complex court processes and procedures. or

CMS + Performance Analysis
Synergy's case management system provides configurable workflow, user management, and advanced analytics. These configurable tools are built into the solution and can be implemented using Synergy’s platform and an agile development approach. Synergy goes beyond role-based case management to enable users to perform detailed analysis of court performance, informing decision-making through trend analysis and data visualization, including configurable maps, charts, and graphs. Synergy provides all services supporting the system customization and has flexible licensing and pricing models for cloud based or locally deployed solutions.
703.883.1119,, or

Case and Content Management
Pioneer Technology Group is a developer of software solutions and services to governments and the private sector.  The company, headquartered in Florida, recently opened a location in Ohio to better service customers in the Midwest region. Offerings include:  Benchmark court case management system, the Landmark official records system, the YourDox title document system, and tax processing systems for counties and municipalities.  Pioneer also provides content management systems and a scanning services bureau for transitioning paper, microfilm, microfiche, and more to digital images through its subsidiary, Pioneer Records Management.

Legal Analytics
Docket Alarm is a legal analytics provider working with a variety of state, federal, and administrative courts across the United States to help court clerks analyze trends within a court system. The system analyzes the thousands or millions of cases within a court’s jurisdiction to determine judge workload, time to trial, motion outcome, settlement rates, and other metrics, all within an advanced dashboard. These metrics help administrators plan staffing and organizational structure and help litigants estimate time to trial, likelihood of success, and likelihood of settlement.|about us,

Actionable Data for Supervision
cFive products give agencies, caseworkers and leadership concise, actionable data that provide insight and increase efficiency. cFive Supervisor is the data-driven supervision management platform that provides agencies the framework to optimize program, caseworkers and client outcomes. cFive Catalyst is a rehabilitation and behavioral change platform. Catalyst bridges the offender-supervisor relationship with intelligent supervision management services and a client-facing mobile app that automates interactions and information gathering, and improves monitoring, offender accountability and offender behavior.

Fingerprint Authentication
Court Clerk streamlines court operations providing scanning, indexing, and viewing of documents associated with a case. Flexible interfaces allow transfer of information to/from law enforcement, integrated online payments, telephone reminder, and adjudicated information to state agencies to keep all agencies up to date and accurate. Syscon’s award-winning system uses fingerprint scanners for authentication and electronic signing of forms by judges, clerks, attorneys, and officers. Fingerprint scanners, along with signature pads and PDF generation of form and reports, allow a court to become virtually paperless.

Seamlesss Information Sharing
C-Track from Thomson Reuters is a configurable web-based court case management system designed to work for and grow with courts as case management processes change. C-Track can be integrated with local law enforcement, detention centers and treatment facilities ensuring seamless information sharing regarding current case participants. For specialty courts, C-Track is able to integrate with specific partners in mental health care including hospitals or drug treatment facilities to support and monitor treatment milestones.  

Find Records Easily
From child support payments, jury duty mailings, and restitution payments, CLEAR Public Records from Thomson Reuters provides law enforcement and courts the most comprehensive and correct information, saving time and money. Courts across the country can receive accurate and comprehensive data to manage victim and witness identification, juror notification, and pre- and post-trial fees and services. Probation and parole professionals require real-time resources to maintain community safety. With real-time incarceration and arrest records and customizable alerting capabilities, caseloads are better managed to ensure a higher level of security for the public.

Judges Off the Record
Coming this year: a tool designed to address the needs of today’s judges while in chambers. Thomson Reuters Judicial Chambers is a secure environment for off-the-record collaboration that helps judges and their chambers’ staff to more efficiently and effectively manage and complete chambers-specific tasks. With deep connections to Thomson Reuters Westlaw, users can easily access Westlaw for deeper research, and be confident in citation markup, and status of primary law with KeyCite flags.

Pretrial Automation
Tyler’s Odyssey Pretrial Services module provides an automated tool for handling all aspects of the pretrial release process where defendants who represent a minimum risk to society await trial in the community, either supervised or unsupervised. Its seamless integration with Odyssey Jail Manager, Odyssey Supervision and Odyssey Case Manager provides active sharing of party record data, eliminating duplicate data entry and minimizing errors.

Multi-Agency Platform
Tyler Alliance is a multi-agency platform that integrates public safety and criminal justice systems by connecting departments, agencies and jurisdictions. Anchored by a common foundation, Tyler Alliance enables Tyler products to operate more collaboratively and securely share data via connection points across multiple applications making the experience for staff more consistent. From dispatch operators, police on patrol, fire departments and emergency services to court clerks, trial judges, prosecutors, corrections staff and probation officers, improved data sharing enhances decision-making, and reduces time and errors.

Private Data Protection
Time, money and mandates: local, state, and federal courts are strapped for the first two and feeling increasing pressure to comply with the latter. They continue to operate in a do-more-with-less environment, meeting increasingly stringent regulations to protect the private data contained within documents they manage from fraud and identity theft. And they must balance the line between privacy and disclosure. Intellidact uses an advanced fourth generation machine learning engine coupled with a single user interface to provide customers with the tools they need to perform automatic redaction, classification, indexing, e-filing and more.
407.598.1861,, or

Connecting Data Sources
Sound decisions about supervision start with information about an individual’s current charge and their history. This means bringing together information, often from various sources, and displaying or reporting that information. The court’s case management system should be the backbone since that’s where much of the data about cases, people, decisions, and outcomes is assimilated; whether collected directly or made available through exchanges with other systems. JWorks lets the court hook into outside data sources and provides the tools to create informative decisions, the cornerstone of a comprehensive court and community supervision solution.

Supervision Risk Predictor
Supervision needs arise at all stages of a court case, whether releasing awaiting trial, monitoring on treatment dockets, sentencing to supervised probation, or post-incarceration when re-entering society. The Northpointe Suite provides the COMPAS, with scientifically-validated scales to predict risk and measure criminogenic needs. For courts using other assessment systems, the Suite has automated these so information can flow to the Suite’s case planning and case manager components to facilitate the court’s supervision strategy and document details about community monitoring, testing, treatment, scheduled events, conditions compliance, and outcomes.

Data Exchange Automation
All iJustice solutions leverage the proprietary iJustice Enterprise Exchange Broker, a sophisticated integration and exchange automation solution suite. As SOA (Services Oriented Architecture) solutions, all can seamlessly integrate and automatically exchange date with virtually any existing legacy system, offering advanced information access and process automation capabilities.  As true SOA, all are flexible, adaptable, and scalable to meet virtually any change, integration, data sharing, and growth requirements to deliver customizable electronic information services to virtually any device that has Internet access and a browser.

Drug Testing Information
Judicator offers judges, case managers, and probation officers monitoring for offender drug testing. Available online 24/7, Judicator allows access to review and print up-to-date drug test results, reports, and schedules. An Interactive Voice Response System allows tracking of offenders’ calls to show time and calling number. Through consultation, determine testing frequency and generate schedules and call-in messages unique to your program. Working with all major laboratories, Judicator allows access to rapid, lab or specialized test results, chain-of-custody paperwork, and other information via your computer, cell phone or tablet.  


    Request More Information

    Required = *